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HOW IT WORKS
We know you’re busy!
That’s why we use a scheduling software called Time To Pet,
so that requesting services is easy and right at your fingertips
24/7 online or with our App.
Time To Pet makes it simple and easy for you to request new services, check your scheduled visits, update your pet info, view and send messages to the R2R team and make payments. The Time To Pet App can be downloaded directly from the Apple App Store or from the Google Play Store.
View and send messages via the Conversation Feed. Receive real-time updates after each visit complete with pictures and a Visit Report Card!
Easy to review your invoices and make payments. Payments can be made via credit/debit card, Apple or Google Pay or ACH.
Submit service order requests directly from the Client App or the Client Portal.
Access to your data is essential for us to provide excellent customer service.
Set up your My Info and Pet Profiles, so we can keep up-to-date information about you and your pets.
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
Click on
GET STARTED button below &
fill out required basic information. If approved, you will receive Welcome email to ACTIVATE YOUR ACCOUNT in our client portal
READ & SIGN AGREEMENTS
SET UP YOUR PROFILES & UPLOAD PET VACCINATION RECORDS
REQUEST YOUR SERVICES
SET UP
MEET & GREET
RELAX & LET
ROSIE 2 THE RESCUE
TAKE CARE OF THE REST!